Privacy Policy
Thank you for choosing to shop with us at Samyang Pakistan ("us," "we," or "our"). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase through our online store. By accessing or using our services, you consent to the practices described in this Privacy Policy.
**1. Information We Collect**
We may collect various types of information, including but not limited to:
- Personal Information: We may collect your name, email address, postal address, phone number, and payment information when you create an account, make a purchase, or communicate with us.
- Transaction Information: We collect details about the products you purchase, payment methods used, order history, and shipping information.
- Usage Information: We gather data about your interactions with our website, such as pages visited, products viewed, and your browsing behavior.
- Device and Log Information: We collect information about the device you use to access our website, including IP address, browser type, operating system, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and track your movements around our website.
**2. How We Use Your Information**
We use the collected information for various purposes, including:
- Processing Orders: To process and fulfill your orders, send order confirmations, and manage returns and exchanges.
- Customer Support: To provide assistance and support in response to your inquiries, feedback, or concerns.
- Personalization: To tailor your shopping experience, recommend products, and show relevant content based on your preferences.
- Marketing: To send you promotional emails, newsletters, and special offers, but only if you have opted in to receive such communications.
- Analytics: To analyze trends, monitor the effectiveness of our website, and improve our services.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.
**3. Sharing Your Information**
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: We may disclose information to third-party service providers who assist us in operating our website, conducting business activities, and providing services to you.
- Legal Requirements: We may disclose information to comply with applicable laws, regulations, or legal processes.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
**4. Your Choices**
You have certain rights regarding your personal information:
- **Access and Correction:** You can access and update your personal information by logging into your account.
- **Opt-Out:** You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails you receive from us.
- **Cookies:** You can manage your cookie preferences through your browser settings.
**5. Security**
We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
**6. Children's Privacy**
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.
**7. Changes to the Privacy Policy**
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through our website or other communication methods.
**8. Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [contact information].
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
**1. Information We Collect**
We may collect various types of information, including but not limited to:
- Personal Information: We may collect your name, email address, postal address, phone number, and payment information when you create an account, make a purchase, or communicate with us.
- Transaction Information: We collect details about the products you purchase, payment methods used, order history, and shipping information.
- Usage Information: We gather data about your interactions with our website, such as pages visited, products viewed, and your browsing behavior.
- Device and Log Information: We collect information about the device you use to access our website, including IP address, browser type, operating system, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and track your movements around our website.
**2. How We Use Your Information**
We use the collected information for various purposes, including:
- Processing Orders: To process and fulfill your orders, send order confirmations, and manage returns and exchanges.
- Customer Support: To provide assistance and support in response to your inquiries, feedback, or concerns.
- Personalization: To tailor your shopping experience, recommend products, and show relevant content based on your preferences.
- Marketing: To send you promotional emails, newsletters, and special offers, but only if you have opted in to receive such communications.
- Analytics: To analyze trends, monitor the effectiveness of our website, and improve our services.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.
**3. Sharing Your Information**
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: We may disclose information to third-party service providers who assist us in operating our website, conducting business activities, and providing services to you.
- Legal Requirements: We may disclose information to comply with applicable laws, regulations, or legal processes.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
**4. Your Choices**
You have certain rights regarding your personal information:
- **Access and Correction:** You can access and update your personal information by logging into your account.
- **Opt-Out:** You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails you receive from us.
- **Cookies:** You can manage your cookie preferences through your browser settings.
**5. Security**
We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
**6. Children's Privacy**
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.
**7. Changes to the Privacy Policy**
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through our website or other communication methods.
**8. Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [contact information].
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.